Keyword research · 8 min read
Don't guess what customers search for. Research it.
The biggest keyword is rarely the best opportunity. Here's how to find the searches that are actually worth winning.
You are not your customer
You call it a service panel upgrade. Your customer types 'breaker keeps tripping' or 'do I need a bigger electrical panel'. You call it hydro jetting. Your customer types 'kitchen sink backing up again'.
Every gap between your vocabulary and theirs is a page that never gets found. Closing that gap costs nothing but attention.
Free research that actually works
- Google autocomplete: start typing your service and read what Google offers. That list is generated from real searches.
- People Also Ask: the expandable questions in the results are a live map of related intent.
- Related searches at the bottom of the results page.
- Your own phone: the last twenty calls contain the exact phrasing you need.
- Your competitors' page titles: they often reveal terms someone already researched.
Sort by intent, not by volume
A search performed 40 times a month by someone standing in two inches of water is worth more than a search performed 4,000 times a month by people writing school papers.
For every term, ask one question: what is the person who typed this trying to do right now? Group your list into four buckets.
- Emergency intent — they need someone today. Highest value, lowest volume.
- Commercial intent — they are choosing a provider. 'best', 'near me', 'cost', 'company'.
- Problem intent — they have a symptom and don't know the cause yet.
- Research intent — they are learning. Valuable for authority, slower to convert.
What to do with the list
Pick the five terms with the strongest combination of commercial intent and realistic difficulty, and assign each one to a page you will build or improve. Every term should have a home. Terms without a home are notes, not a plan.
Where this fits
Phase 2: Capture Existing Demand
Find the searches already happening this month and build the pages that answer them.
Open the actions for this phaseRelated reading
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