Learning Center

Content · 6 min read

What makes a piece of content worth publishing

The bar is simple: could someone who doesn't do this work have written it?

Start with a question you actually get asked

The best content topics are already sitting in your call history. Every question you answer twice a week is a question people are typing somewhere.

Keep a note for one week and write down each one. You will end up with a publishing schedule you did not have to invent.

The quality checklist

  • Answers the main question in the first two sentences — directly.
  • Uses headings a skimming reader can navigate.
  • Includes the numbers people want: cost ranges, timeframes, what changes them.
  • Says the honest thing, including when the answer is 'you probably don't need this'.
  • Contains detail only a practitioner would know.
  • Includes real local context where it genuinely applies.
  • Links to the relevant service page and to related articles.
  • Ends with a sensible next step.

What to avoid

Use keywords naturally and publish only expertise, jobs, customer stories and certifications you can verify. Authentic proof is essential for lasting credibility.

Professional writing skills are not required. Explain it the way you would to a neighbor standing in their driveway, then tidy up the sentences.

Where this fits

Phase 3: Demonstrate Expertise

Answer the questions you already answer on the phone, in public, on your own site.

Open the actions for this phase

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